At The Autopal Spares, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please review our Refund and Return Policy outlined below:
Refunds:
We offer refunds on eligible items within 3 days of the purchase date if any manufacturing defect.
To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as you received it.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Returns:
We accept returns on eligible items within 3 days of the purchase date if any manufacturing defect.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Please contact us at mytawa2024@gmail.comto initiate the return process and obtain a return authorization.
Exchanges:
Unfortunately, we do not offer exchanges at this time. However, you may return the item for a refund and place a new order for the desired item.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at mytawa2024@gmail.com to arrange for a replacement or refund.
Cancellation Policy:
Orders can be cancelled within 12 hours of purchase. Please contact us immediately at mytawa2024@gmail.com if you wish to cancel your